What is PrimeSupport?
PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there’s something for everyone.
- Above & beyond your warranty
PrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer’s warranty.
- For professionals, by professionals
Our engineers have decades of experience in working with Sony products – so you’re in good hands.
- With services tailored to you
PrimeSupport is available at 4 different tiers, with over 30 unique services on offer.